CMI Cultural Competency and Health Literacy 2

Question 1

When a provider uses the phrase 'take this medication twice a day,' a culturally competent interpreter should be alert to:

Accepted Answer

Whether the provider means morning and night or another schedule

Answer

Whether the medication is available in the patient's home country

Answer

Whether the patient has insurance to cover the medication

Answer

Whether the medication requires refrigeration

Question 2

A patient appears to be withholding symptoms because discussing certain body parts is taboo in their culture. The interpreter should:

Accepted Answer

Report this observation to the provider as a cultural communication barrier

Answer

Urge the patient to speak freely regardless of cultural norms

Answer

Pretend not to notice and continue interpreting

Answer

Interpret for the patient's family member instead

Question 3

Which of the following is an example of a low health literacy indicator that a medical interpreter should recognize?

Accepted Answer

A patient who nods repeatedly but cannot correctly repeat back instructions

Answer

A patient who asks many detailed questions about their diagnosis

Answer

A patient who brings a written list of symptoms

Answer

A patient who requests a second opinion

Question 4

A provider uses a highly technical explanation for a diagnosis. The interpreter should:

Accepted Answer

Interpret accurately and, if needed, suggest the provider use simpler language

Answer

Simplify the provider's explanation independently before interpreting

Answer

Ask the provider to use a different interpreter more familiar with the topic

Answer

Summarize the key points only

Question 5

In US healthcare settings, which federal law most directly mandates language access services for patients with limited English proficiency?

Accepted Answer

Title VI of the Civil Rights Act of 1964

Answer

HIPAA

Answer

The Americans with Disabilities Act

Answer

The Affordable Care Act

Question 6

A culturally competent medical interpreter recognizes that eye contact norms vary across cultures. The interpreter should:

Accepted Answer

Adapt personal eye contact to avoid discomfort while ensuring all parties communicate effectively

Answer

Maintain direct eye contact with the provider at all times

Answer

Instruct the patient to maintain eye contact with the provider

Answer

Avoid eye contact with all parties to appear neutral