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Management of Facilities & Resources Flashcards

7 cards from real CMI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Management of Facilities & Resources flashcards as text
  1. Which energy-saving practice in custodial operations reduces electricity use without compromising cleaning effectiveness?

    Answer: Scheduling high-energy equipment use during off-peak hours

    Scheduling energy-intensive equipment during off-peak utility hours reduces demand charges and overall electricity costs.

  2. A custodial supervisor receives multiple complaints about restroom odors despite regular cleaning. What is the MOST likely cause?

    Answer: Inadequate dwell time or improper disinfectant application

    Odor-causing bacteria survive when disinfectants are not given adequate dwell time or are improperly diluted, leaving surfaces insufficiently sanitized.

  3. What is the primary reason custodial managers track absenteeism rates among staff?

    Answer: To identify staffing gaps that affect service delivery and plan coverage

    Tracking absenteeism allows managers to identify patterns, arrange coverage in advance, and prevent service quality from declining due to understaffing.

  4. Which floor care task is performed to restore gloss and density to an existing floor finish without adding new coats?

    Answer: Burnishing

    Burnishing uses a high-speed floor machine (1,000–3,000 RPM) to generate heat that melts and smooths the existing finish, restoring shine.

  5. Under the Americans with Disabilities Act (ADA), custodial staff must ensure that floor mats and cleaning equipment do not:

    Answer: Block accessible routes or paths of travel

    ADA requires accessible routes to remain clear, so custodial equipment and mats must never obstruct pathways used by individuals with disabilities.

  6. Which approach BEST describes a 'team cleaning' model in custodial operations?

    Answer: Workers specialize in one task type and rotate through the entire building

    Team cleaning assigns each worker a specialized role (e.g., light duty, restrooms, vacuuming) and rotates them through all areas, increasing efficiency.

  7. When evaluating a new cleaning chemical for facility use, which consideration is MOST important from an environmental and occupant health standpoint?

    Answer: VOC content, biodegradability, and third-party green certifications

    VOC content, biodegradability, and green certifications (such as Green Seal or EPA Safer Choice) indicate reduced environmental impact and occupant health risks.