CME Communication & Stakeholder Management 2

Question 1

A project manager notices that a key stakeholder has become disengaged and stopped attending meetings. What is the BEST first step?

Accepted Answer

Schedule a one-on-one meeting to understand their concerns

Answer

A private conversation allows the manager to uncover the root cause of disengagement before escalating or restructuring communication.

Question 2

Which communication model best describes the process where a sender encodes a message, transmits it through a channel, and the receiver decodes it?

Accepted Answer

Shannon-Weaver model

Answer

The Shannon-Weaver model is the classic linear transmission model involving encoding, channel, and decoding steps.

Question 3

When managing stakeholders with HIGH power and LOW interest, the recommended engagement strategy is to:

Accepted Answer

Keep satisfied with minimal but strategic communication

Answer

High-power, low-interest stakeholders should be kept satisfied to prevent them from becoming obstacles without overwhelming them with detail.

Question 4

A CME candidate is presenting a proposal to a skeptical executive board. Which approach is MOST effective for persuasion?

Accepted Answer

Open with a compelling narrative tied to organizational goals before presenting data

Answer

Framing data within a narrative that connects to executive priorities increases buy-in by making the proposal personally relevant.

Question 5

Active listening is best demonstrated by:

Accepted Answer

Paraphrasing the speaker's points and asking clarifying questions

Answer

Paraphrasing and clarifying questions confirm understanding and signal genuine engagement to the speaker.

(CME) Certified Management Executive Practice Test