CME Business & Professional Practice Flashcards

Continuing education (CE) requirements for electrology license renewal are determined by:

Answer: Each individual state's licensing board

CE requirements vary by state and are set by each state's licensing board; electrologists must follow the specific rules of the state(s) where they hold a license.

Which business metric directly measures the average amount a client spends per visit?

Answer: Average transaction value (ATV)

Average transaction value (ATV) is calculated by dividing total revenue by the number of transactions, reflecting how much each client spends per visit.

Under HIPAA, a client's treatment records kept by an electrology practice are considered:

Answer: Protected Health Information (PHI)

Client treatment records containing identifiable health information are Protected Health Information (PHI) under HIPAA and must be stored and shared with strict privacy safeguards.

When setting service prices, an electrologist should consider all of the following EXCEPT:

Answer: Client's household income level

Pricing should be based on costs, market rates, and profit goals — not individual clients' income, which would constitute discriminatory pricing.

A no-show or last-minute cancellation policy is primarily implemented to:

Answer: Protect the practice's revenue for reserved appointment time

Cancellation policies compensate the practice for time that cannot be resold when a client fails to appear or cancels without adequate notice.

Which form of digital marketing is most effective for showcasing before-and-after results for an electrology practice?

Answer: Social media photo and video content

Visual platforms like Instagram and TikTok allow electrologists to display before-and-after photos and treatment videos, which are highly persuasive for prospective clients.