Organizational Development & Change Flashcards
7 cards from real CME practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Organizational Development & Change flashcards as text
A manager uses a participative decision-making style during a change initiative primarily to:
Answer: Increase employee buy-in and reduce resistance
Involving employees in decision-making increases their ownership of the change, improving buy-in and reducing resistance.
Which of the following best describes 'organizational inertia'?
Answer: An organization's tendency to resist change and maintain existing patterns
Organizational inertia refers to the tendency of organizations to maintain existing routines, structures, and strategies even when change is needed.
The 'McKinsey 7-S Framework' includes which of the following as one of its seven elements?
Answer: Shared Values
Shared Values (originally called Superordinate Goals) is the central element of the McKinsey 7-S Framework, connecting Strategy, Structure, Systems, Staff, Skills, and Style.
Which type of change is described as fundamental, radical transformation affecting the entire organization's strategy and culture?
Answer: Transformational change
Transformational change involves deep, organization-wide shifts in strategy, culture, and operations, as opposed to incremental improvements within existing frameworks.
An OD practitioner uses open space technology (OST) for a large group intervention. What is OST primarily designed to do?
Answer: Enable self-organizing groups to explore complex issues
Open Space Technology is a large group facilitation method that allows participants to self-organize around topics they are passionate about, generating diverse insights.
Which approach to organizational change focuses on identifying and building upon an organization's strengths and positive experiences?
Answer: Appreciative inquiry
Appreciative Inquiry (AI) is an OD approach that focuses on discovering, amplifying, and building upon an organization's strengths and best practices rather than fixing problems.
In Tuckman's model of team development, during which stage do team members begin to challenge each other and the leader's authority?
Answer: Storming
The Storming stage is characterized by conflict, competition, and challenges to authority as team members assert themselves and vie for position.