Change Management & Adaptation Flashcards
7 cards from real CME practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Change Management & Adaptation flashcards as text
A pharmaceutical company must comply with new FDA regulations within 90 days. Which change management approach is MOST appropriate?
Answer: Directive change with clear mandates and accelerated timelines
Non-negotiable compliance deadlines require directive change management where speed and clear authority override participative processes.
The 'transition' phase in William Bridges' Transition Model is characterized by:
Answer: The psychological reorientation people go through as they internalize the change
Bridges distinguishes 'change' (situational) from 'transition' (psychological); the transition phase is the internal emotional journey that must be managed alongside the external change.
Which practice BEST prevents change saturation in an organization undergoing simultaneous multiple initiatives?
Answer: Establishing a change portfolio management function to sequence and coordinate initiatives
A change portfolio management function provides visibility into the cumulative change load and allows prioritization, sequencing, and resourcing to prevent overload.
A CEO announces a major transformation but then continues to reward behaviors aligned with the old culture. This creates:
Answer: An alignment gap between espoused values and enacted values
When leadership says one thing but rewards another, an alignment gap emerges that signals to employees that the change is not real or serious.
In change management, a 'coalition of the willing' is most valuable for:
Answer: Accelerating grassroots adoption by leveraging peer influence networks
A coalition of willing champions drives peer-to-peer influence, making adoption more credible and self-sustaining than top-down mandates alone.
After a major ERP implementation, employees complain the system works but their jobs feel meaningless. This is BEST explained by:
Answer: Neglect of the human side of change, including role identity and purpose
Technology implementations that overlook meaning, identity, and autonomy often produce disengagement even when the system functions correctly.
The concept of 'unfreeze-change-refreeze' in Lewin's Change Model is criticized most often for:
Answer: Assuming change has a clear endpoint in environments of continuous disruption
In today's rapidly shifting environment, the 'refreeze' stage is seen as unrealistic because organizations must remain in a state of continuous adaptation rather than stabilizing around a new normal.