CMCA CMCA - Certified Manager of Community Associations Ethics and Professional Conduct Questions and Answers 2

Question 1

Under the CAMICB Code of Professional Ethics, a CMCA manager who receives a gift from a vendor the manager recommends to the board must:

Accepted Answer

Disclose the gift to the board and decline or return it to avoid a conflict of interest

Answer

Accept the gift privately and not disclose it

Answer

Forward the gift to another manager

Answer

Accept gifts up to $500 without disclosure

Question 2

Maintaining client confidentiality as a community manager means:

Accepted Answer

Not disclosing non-public association records or homeowner information to third parties without authorization

Answer

Never communicating with homeowners about community matters

Answer

Publishing all homeowner financial data online for transparency

Answer

Sharing collection records with other associations to help identify problem owners

Question 3

A community manager who acts in a fiduciary capacity is required to:

Accepted Answer

Place the interests of the association and its members above personal gain

Answer

Prioritize their management company's profit over the association's interests

Answer

Manage only one community association at a time

Answer

Make all financial decisions without board input

Question 4

If a manager discovers that a board member is misusing association funds, the manager's ethical obligation is to:

Accepted Answer

Report it to the board excluding the involved member and if necessary seek legal guidance

Answer

Ignore it to avoid conflict

Answer

Cover it up to protect the board member's reputation

Answer

Use the information as leverage in contract negotiations

Question 5

A community manager is approached by a homeowner who wants the manager to help them win a dispute against another homeowner. The manager should:

Accepted Answer

Explain that the manager serves the association as a whole and cannot advocate for one owner against another

Answer

Agree to advocate for the homeowner since they are paying assessments

Answer

Charge the homeowner a separate fee to represent them

Answer

Report the conversation to the media

Question 6

Continuing education requirements for CMCA recertification primarily serve to:

Accepted Answer

Ensure managers stay current with evolving laws, best practices, and industry standards

Answer

Increase the revenue of the management company

Answer

Satisfy insurance carrier requirements only

Answer

Demonstrate that managers can pass written tests