CMC Technology & Information Systems 2

Question 1

A municipal clerk receives a public records request for all city emails referencing a specific contract. Under most state public records laws, these emails are considered:

Accepted Answer

Public records subject to disclosure if related to official business

Answer

Personal correspondence exempt from disclosure

Answer

Privileged attorney-client communications automatically

Answer

Records that can be withheld indefinitely for security reasons

Question 2

Which approach BEST protects a municipality from data loss when storing electronic records in the cloud?

Accepted Answer

Requiring vendors to sign a service-level agreement (SLA) that includes data backup and recovery provisions

Answer

Storing records only in the cloud and deleting local copies to save space

Answer

Using free consumer cloud services for convenience

Answer

Encrypting files with a password known only to the clerk

Question 3

Open data initiatives in municipal government primarily aim to:

Accepted Answer

Make government datasets publicly available in machine-readable formats

Answer

Restrict access to government data to approved researchers only

Answer

Automate the collection of property tax payments

Answer

Replace paper records with electronic versions for internal use

Question 4

Which cybersecurity practice is MOST effective in preventing unauthorized access to a clerk's electronic records system?

Accepted Answer

Implementing multi-factor authentication (MFA) for all system logins

Answer

Using the same strong password for all government systems for consistency

Answer

Sharing login credentials with trusted colleagues when on vacation

Answer

Disabling automatic software updates to avoid system disruptions

Question 5

When transitioning from a paper-based records system to an electronic system, which step should a municipal clerk prioritize FIRST?

Accepted Answer

Conducting a records inventory and developing a migration plan aligned with the retention schedule

Answer

Purchasing the most expensive software available

Answer

Immediately shredding all paper records to free storage space

Answer

Training staff on the new system before any planning is done

Question 6

A municipality's social media posts made by official accounts about public business are generally classified as:

Accepted Answer

Public records subject to retention and potential disclosure

Answer

Personal expressions of the administrator's views, exempt from retention

Answer

Temporary communications automatically deleted after 30 days

Answer

Proprietary data owned by the social media platform

Question 7

Which system allows municipalities to accept digitally signed official documents while verifying the signer's identity through a trusted third party?

Accepted Answer

Public Key Infrastructure (PKI)

Answer

Simple Mail Transfer Protocol (SMTP)

Answer

Hypertext Transfer Protocol Secure (HTTPS) only

Answer

Relational Database Management System (RDBMS)