Pre-Move Survey & Cube Estimation Flashcards
7 cards from real CMC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Pre-Move Survey & Cube Estimation flashcards as text
During a pre-move survey, the customer shows you a crated piece of artwork. What is the correct survey approach?
Answer: Record the crate dimensions and note the item as high-value requiring special handling
Crated artwork should be recorded by its crate dimensions since that represents the actual space it will occupy, and it must be flagged for specialty handling and high-value documentation.
What is the purpose of a 'pre-move survey confirmation letter' sent to the customer after the survey?
Answer: To summarize the inventory, cube estimate, and any special items noted for customer review
A confirmation letter gives the customer the opportunity to review the inventory and flag any omissions or errors before the move date.
A customer owns a pool table. What information is critical to note during the survey?
Answer: Slate vs. non-slate construction, size, and whether disassembly is needed
Pool tables with slate beds are significantly heavier and require disassembly by specialists, making these details essential for accurate cube, weight, and labor planning.
Why is it important to note elevator dimensions when surveying a high-rise apartment?
Answer: To verify large items can fit in the elevator for transport between floors
Elevator interior dimensions determine whether large furniture can be transported vertically, which affects planning for hoisting, disassembly, or stair carries.
When estimating the cube of a modular home entertainment center, which approach is correct?
Answer: Disassemble it mentally into component sections and estimate each piece
Modular entertainment centers disassemble into multiple components, so each section must be estimated individually for an accurate total cube.
What is the 'survey error tolerance' concept, and why does it matter in cube estimation?
Answer: It is the maximum allowable difference between estimated and actual cube, typically ±10%
Survey error tolerance (commonly ±10%) is the acceptable variance between the estimated and actual shipment size, used to evaluate surveyor accuracy and protect against binding estimate disputes.
Which of the following items would be classified as a 'non-allowable' item that movers will not transport?
Answer: A jar of open paint and flammable solvents
Open containers of paint and flammable solvents are non-allowable hazardous materials that moving companies cannot legally transport.