Pre-Move Survey & Cube Estimation Flashcards
7 cards from real CMC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Pre-Move Survey & Cube Estimation flashcards as text
A customer has a large fish tank. What special consideration is required during the pre-move survey?
Answer: Note the water capacity and drain plan, as tanks must be emptied before transport
Aquariums must be emptied before moving, so the surveyor must note the size, planned drain process, and handling requirements for the empty tank.
What is the typical unit of measurement used to express shipment size in US domestic household moves?
Answer: Cubic feet
Cubic feet is the standard unit used in the US moving industry to measure the volume of household goods shipments.
Which of the following best describes a 'visual survey' versus a 'physical survey'?
Answer: A visual survey is done online; a physical survey is in-person
A visual survey is conducted in-person using the surveyor's trained eye to estimate cube, while a virtual/online survey is conducted remotely via video.
What is the purpose of noting 'items not to be moved' (NTM) on a pre-move survey?
Answer: To ensure those items are excluded from the cube estimate and inventory
Marking items as NTM ensures they are not counted in the cube estimate, preventing overquoting and avoiding confusion on moving day.
A customer plans to disassemble a large wardrobe before moving day. How should the surveyor handle this?
Answer: Estimate the wardrobe as assembled and note the disassembly plan
The surveyor should still record the wardrobe's estimated cube and note the customer's plan to disassemble it so it can be adjusted if needed on move day.
When surveying a home with multiple residents, who should accompany the surveyor during the walkthrough?
Answer: The person responsible for the shipment or someone who knows what is being moved
Having the responsible party or a knowledgeable household member accompany the surveyor ensures all items are identified and decisions about what moves are clarified on the spot.
What is a 'high-value inventory' form, and when is it completed?
Answer: A list of items over a specified value per pound, completed at the pre-move survey
A high-value inventory lists items valued over $100 per pound (e.g., jewelry, electronics, artwork) and is typically identified during the pre-move survey to ensure proper coverage.