Moving Industry Regulations & Compliance Flashcards
7 cards from real CMC practice questions. Tap to flip, then mark Knew It or Still Learning โ missed cards come back until you master them.
Read the first 7 Moving Industry Regulations & Compliance flashcards as text
Under FMCSA rules, how long does a customer have to file a claim for loss or damage to household goods?
Answer: 9 months from delivery
Customers must file a loss or damage claim within 9 months of delivery to preserve their right to recovery.
What is the purpose of the Bill of Lading in a household goods move?
Answer: It serves as the receipt for goods and the contract of carriage
The Bill of Lading is both the receipt for the customer's goods and the legal contract governing transportation.
Which of the following actions by a carrier is considered a violation of FMCSA household goods regulations?
Answer: Holding a customer's goods hostage for payment beyond the binding estimate
Holding goods hostage to collect charges above a binding estimate is an illegal practice explicitly prohibited by FMCSA.
The FMCSA's 'Ready to Load' list refers to what?
Answer: A registry of household goods carriers who are currently licensed and insured to operate
FMCSA's online search tool allows consumers to verify that a carrier is properly registered and has the required insurance on file.
State intrastate moving regulations are typically enforced by which type of government body?
Answer: State Public Utilities Commission or Department of Transportation
Each state's Public Utilities Commission (PUC) or equivalent state DOT regulates intrastate moving companies.
What minimum cargo liability insurance amount is required for interstate household goods carriers under FMCSA regulations?
Answer: $5,000 per shipment or $10,000 per occurrence
FMCSA requires a minimum cargo liability of $5,000 per shipment or $10,000 per occurrence for household goods carriers.
An 'accessorial service' charge on a moving invoice refers to what?
Answer: A charge for additional services beyond standard pickup and delivery, such as stair carries or long carries
Accessorial charges cover extra services like elevator carries, long walks from truck to door, or piano moves that require additional labor.