Professional Standards & Competencies Flashcards
7 cards from real CMAS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Standards & Competencies flashcards as text
The Americans with Disabilities Act (ADA) requires medical offices to:
Answer: Provide reasonable accommodations for qualified employees and accessible facilities for patients
The ADA mandates that medical offices provide reasonable accommodations for employees with disabilities and ensure physical accessibility for patients.
Which of the following BEST exemplifies professional appearance standards in a medical administrative setting?
Answer: Maintaining clean, conservative attire per office dress code
Professional appearance includes adhering to the office dress code with clean, conservative attire that projects a trustworthy and competent image to patients.
When a medical administrative specialist receives a subpoena for patient records, the CORRECT action is to:
Answer: Notify the practice's physician and/or legal counsel before releasing any records
A subpoena must be reviewed by the physician and/or legal counsel before any records are released to ensure legal compliance and patient privacy protections.
The principle of 'nonmaleficence' in healthcare ethics means:
Answer: Do no harm to the patient
Nonmaleficence is the ethical obligation to avoid causing harm to patients, which guides clinical and administrative decisions alike.
A CMAS should recognize 'scope creep' in their role when they:
Answer: Begin performing clinical tasks such as taking blood pressure without authorization
Scope creep occurs when a medical administrative specialist performs clinical duties outside their authorized and trained administrative role.
Which of the following workplace behaviors supports a positive team environment in a medical office?
Answer: Providing constructive feedback and assisting colleagues when workload allows
Offering constructive feedback and helping colleagues fosters collaboration, morale, and efficiency in the medical office team.
The Health Information Technology for Economic and Clinical Health (HITECH) Act primarily expanded:
Answer: HIPAA enforcement and penalties for electronic health information breaches
HITECH strengthened HIPAA by increasing penalties for breaches of electronic protected health information (ePHI) and promoting the adoption of electronic health records.