CLT Quality Assurance & Compliance 2 — Questions and Answers
Question 1: When a legal transcript contains an inaudible passage, the transcriptionist should:
- Leave the space blank without notation
- Insert [INAUDIBLE] at the point of unclear audio (Correct answer)
- Guess the most likely word based on context
- Skip the entire sentence containing the unclear portion
Correct answer: Insert [INAUDIBLE] at the point of unclear audio
Inserting [INAUDIBLE] accurately flags unclear audio without fabricating content.
Question 2: Which practice best ensures consistency in a multi-part transcript produced over several sessions?
- Relying on memory for previously established spellings
- Creating and referencing a case-specific style sheet (Correct answer)
- Using default spellcheck settings for each session
- Applying different formatting based on personal preference each day
Correct answer: Creating and referencing a case-specific style sheet
A case-specific style sheet documents names, terms, and formatting decisions for consistent application throughout all sessions.
Question 3: A legal transcriptionist discovers a factual error in a transcript that has already been certified and delivered. The correct action is to:
- Silently correct the file and resend without notice
- Notify the attorney and issue a corrected errata sheet (Correct answer)
- Ignore the error since the transcript has been delivered
- Ask the court reporter to alter the original record
Correct answer: Notify the attorney and issue a corrected errata sheet
Notifying the attorney and issuing an errata sheet maintains integrity while formally documenting the correction.
Question 4: Under attorney-client privilege considerations, a legal transcriptionist working on confidential recordings must:
- Discuss interesting case details only with trusted colleagues
- Share files via public cloud storage for convenience
- Restrict access to transcript files to authorized parties only (Correct answer)
- Keep a personal copy of all transcripts for reference
Correct answer: Restrict access to transcript files to authorized parties only
Restricting file access to authorized parties is essential to protecting attorney-client privilege.
Question 5: What is the purpose of a 'read-back' quality check in legal transcription?
- To increase the word count of the transcript
- To verify the transcript matches the audio by listening while reading (Correct answer)
- To format the document according to court rules
- To summarize testimony for attorney review
Correct answer: To verify the transcript matches the audio by listening while reading
A read-back check involves listening to the audio while reading the transcript to catch discrepancies.
Question 6: Which element is most critical when transcribing speaker identifications in a multi-party deposition?
- Using initials rather than full names to save space
- Consistently labeling each speaker at every turn to prevent ambiguity (Correct answer)
- Grouping responses by topic rather than by speaker
- Transcribing only the primary questioner's statements
Correct answer: Consistently labeling each speaker at every turn to prevent ambiguity
Consistent speaker labeling at every turn ensures the record accurately attributes all statements.
Question 7: A CLT's quality control process should include checking transcripts for:
- Word count only
- Grammar, punctuation, speaker identification, and formatting consistency (Correct answer)
- Typing speed metrics
- Document file size
Correct answer: Grammar, punctuation, speaker identification, and formatting consistency
A comprehensive QC check covers accuracy of content, punctuation, speaker IDs, and adherence to formatting standards.
CLT Quality Assurance & Compliance 2
When a legal transcript contains an inaudible passage, the transcriptionist should: