CLP Property Maintenance & Operations 2

Question 1

A resident reports that the hot water heater is producing lukewarm water. What is the FIRST step a leasing professional should take?

Accepted Answer

Submit a maintenance work order and notify the resident of the expected timeframe

Answer

The correct first step is to submit a maintenance work order and communicate the expected response timeframe to the resident.

Question 2

Which federal law requires property managers to disclose the presence of lead-based paint in housing built before 1978?

Accepted Answer

Residential Lead-Based Paint Hazard Reduction Act

Answer

The Residential Lead-Based Paint Hazard Reduction Act (Title X) mandates disclosure of known lead-based paint hazards in pre-1978 housing.

Question 3

A property's HVAC system has a Minimum Efficiency Reporting Value (MERV) rating of 13 on its filters. What does a higher MERV rating indicate?

Accepted Answer

The filter captures smaller particles and provides better air filtration

Answer

A higher MERV rating means the filter captures finer particles, providing superior air filtration quality.

Question 4

During a routine property inspection, a maintenance technician discovers a small natural gas leak near a stove. What is the correct protocol?

Accepted Answer

Evacuate the unit, avoid activating switches, and call the gas company immediately

Answer

A gas leak is a life-safety emergency requiring immediate evacuation and contacting the gas utility — no switches should be activated to avoid ignition.

Question 5

What is the purpose of a capital expenditure (CapEx) reserve fund in property operations?

Accepted Answer

To fund large-scale repairs and replacements such as roofing or HVAC systems

Answer

A CapEx reserve fund is set aside specifically for major, long-term asset repairs and replacements that extend beyond routine maintenance.

(CLP) Certified Leasing Professional Practice Test

(CLP) Certified Leasing Professional Practice Test

CLP Property Maintenance & Operations 2