CLM Technical Skills & Application 5

Question 1

A mentee is preparing for a high-stakes negotiation. The mentor introduces the BATNA concept. BATNA stands for:

Accepted Answer

Best Alternative To a Negotiated Agreement

Answer

BATNA defines the course of action a party will take if negotiations fail, giving negotiators clarity on their walk-away point.

Question 2

Which strategic planning tool helps a mentee map internal strengths and weaknesses against external opportunities and threats?

Accepted Answer

SWOT Analysis

Answer

SWOT Analysis structures an organization's internal capabilities against external environmental factors to inform strategic direction.

Question 3

A mentor uses the Johari Window to develop a mentee's self-awareness. Which quadrant represents information the mentee knows about themselves but hides from others?

Accepted Answer

Hidden/Façade

Answer

The Hidden quadrant contains information the person is aware of but deliberately keeps private from others.

Question 4

A mentee wants to increase team psychological safety. Based on Amy Edmondson's research, which leader behavior MOST directly builds it?

Accepted Answer

Modeling vulnerability by acknowledging own mistakes

Answer

Leaders who openly acknowledge their own errors signal that it is safe to take interpersonal risks, which is the foundation of psychological safety.

Question 5

In change management mentoring, Kotter's 8-Step Model places 'creating a guiding coalition' as which step?

Accepted Answer

Step 2

Answer

Step 2 of Kotter's model is building a powerful coalition of change champions after establishing urgency in Step 1.

(CLM) Certified Leadership Mentor Practice Test

(CLM) Certified Leadership Mentor Practice Test

CLM Technical Skills & Application 5