CLM Technical Skills & Application 4

Question 1

A mentee leads a newly formed team and struggles with unproductive conflict. Using Tuckman's model, which stage is the team MOST likely in?

Accepted Answer

Storming

Answer

Storming is characterized by interpersonal conflict and power struggles as team members assert roles and challenge norms.

Question 2

Which mentoring tool is BEST suited for helping a mentee identify career blind spots through peer perspectives?

Accepted Answer

360-degree feedback survey

Answer

360-degree feedback gathers input from supervisors, peers, and direct reports, surfacing blind spots invisible through self-assessment alone.

Question 3

A mentor applies Situational Leadership II (SLII). A mentee has high competence but low commitment on a new task. Which leadership style fits?

Accepted Answer

Supporting (S3)

Answer

S3 Supporting is appropriate for a mentee who has the skills but lacks confidence or motivation—high direction is replaced with high support.

Question 4

In emotional intelligence application, 'social awareness' is BEST demonstrated by a leader who:

Accepted Answer

Reads the emotional climate of a room accurately

Answer

Social awareness, a core EQ competency per Goleman, involves perceiving and understanding others' emotions and group dynamics.

Question 5

A mentor helps a mentee apply systems thinking to a recurring organizational problem. The PRIMARY benefit of this approach is:

Accepted Answer

Mapping cause-and-effect loops to address root causes

Answer

Systems thinking reveals feedback loops and interdependencies, enabling leaders to target root causes rather than symptoms.

(CLM) Certified Leadership Mentor Practice Test