CLM Technical Skills & Application 2

Question 1

A mentor uses a structured debriefing model after a mentee's failed project. Which step comes FIRST in the After Action Review (AAR) process?

Accepted Answer

Determine what was supposed to happen

Answer

The AAR process begins with establishing the intended plan or goal before comparing it against what actually occurred.

Question 2

Which coaching technique involves the mentor reflecting the mentee's own words back to them to deepen self-awareness?

Accepted Answer

Mirroring

Answer

Mirroring repeats or paraphrases the mentee's exact language to help them hear and reflect on their own statements.

Question 3

A mentee's 360-degree feedback shows a gap between self-perception and peer ratings. What is the mentor's BEST immediate action?

Accepted Answer

Help the mentee explore the gap without defensiveness

Answer

The mentor's role is to create a safe space for the mentee to examine discrepancies objectively and extract actionable insight.

Question 4

When applying the GROW model, what does the 'W' step primarily focus on?

Accepted Answer

Identifying specific actions and commitments

Answer

The 'Way Forward' step converts explored options into concrete next steps and accountability commitments.

Question 5

A CLM mentor is facilitating a session where the mentee keeps giving vague answers. Which intervention is MOST effective?

Accepted Answer

Ask a scaling question such as 'On a scale of 1–10, how committed are you?'

Answer

Scaling questions convert abstract feelings into quantifiable data, prompting the mentee to reflect more concretely.

(CLM) Certified Leadership Mentor Practice Test