CLM Leadership Development & Coaching 3 — Questions and Answers
Question 1: The GROW coaching model's 'W' step primarily asks the client to:
- Evaluate their willpower
- Commit to specific actions and next steps (Correct answer)
- Identify their weaknesses
- Write down all possible options
Correct answer: Commit to specific actions and next steps
The 'Way Forward' (or 'Will') step in GROW translates the session's insights into concrete, time-bound action commitments.
Question 2: A leader who adjusts their style based on each team member's competence and commitment level is practicing:
- Transformational leadership
- Situational leadership (Correct answer)
- Servant leadership
- Transactional leadership
Correct answer: Situational leadership
Situational leadership, developed by Hersey and Blanchard, prescribes varying leadership style based on follower development level.
Question 3: Which of the following best describes 'psychological safety' in the context of leadership development?
- Ensuring physical workplace safety
- Creating an environment where people feel safe to take risks and speak up (Correct answer)
- Protecting employees from termination
- Providing mental health benefits
Correct answer: Creating an environment where people feel safe to take risks and speak up
Psychological safety, as defined by Amy Edmondson, is a shared belief that the team is safe for interpersonal risk-taking and honest expression.
Question 4: When coaching a leader who is overly task-focused and neglects relationship-building, the mentor should prioritize developing their:
- Technical expertise
- Emotional intelligence (Correct answer)
- Strategic planning skills
- Time management
Correct answer: Emotional intelligence
Emotional intelligence, particularly empathy and social skills, enables leaders to build the relational connections they currently neglect.
Question 5: A '360-degree feedback' process is most valuable in leadership development because it:
- Replaces annual performance reviews
- Provides multi-source perspective on leader behavior (Correct answer)
- Is mandated by most regulatory bodies
- Eliminates bias completely
Correct answer: Provides multi-source perspective on leader behavior
360-degree feedback collects input from peers, direct reports, supervisors, and sometimes clients to give the leader a comprehensive behavioral picture.
Question 6: A mentor notices their mentee consistently attributes failures to external factors. The mentor should use this as an opportunity to develop the mentee's:
- Technical skills
- Internal locus of control (Correct answer)
- Networking abilities
- Public speaking confidence
Correct answer: Internal locus of control
An internal locus of control means believing one's actions influence outcomes; developing it counters chronic external attribution.
Question 7: Which leadership development intervention is most appropriate for a high-potential leader who lacks cross-functional business acumen?
- Executive coaching sessions
- Cross-functional rotational assignment (Correct answer)
- Team-building workshop
- Communication skills seminar
Correct answer: Cross-functional rotational assignment
A rotational assignment across business functions directly builds the cross-functional knowledge and perspective the leader currently lacks.
CLM Leadership Development & Coaching 3
The GROW coaching model's 'W' step primarily asks the client to: