CLM CLM Organizational Culture & Change Management

Question 1

A CLM mentor is helping a leader navigate resistance to a new organizational initiative. Which approach best addresses cultural resistance to change?

Accepted Answer

Identify and engage key influencers who can champion the change

Answer

Engaging key influencers who champion change is a proven strategy for overcoming cultural resistance by building grassroots support.

Question 2

In Kotter's 8-Step Change Model, what is the first step a leader must take when initiating organizational change?

Accepted Answer

Establish a sense of urgency

Answer

Kotter's model begins with establishing a sense of urgency so that stakeholders understand why change is necessary and timely.

Question 3

Which type of organizational culture, according to the Competing Values Framework, emphasizes collaboration, teamwork, and a family-like environment?

Accepted Answer

Clan culture

Answer

The Clan culture in the Competing Values Framework is characterized by shared values, teamwork, participation, and a family-like atmosphere.

Question 4

A CLM mentor notices that a leader's team is experiencing low morale due to ongoing organizational restructuring. What is the most effective mentoring response?

Accepted Answer

Help the leader develop transparent communication and emotional support strategies

Answer

Transparent communication and emotional support during restructuring help maintain trust and reduce uncertainty-driven morale loss.

Question 5

What does 'psychological safety' in an organizational context primarily enable?

Accepted Answer

Team members to take interpersonal risks without fear of punishment

Answer

Psychological safety, as defined by Amy Edmondson, enables team members to speak up, take risks, and admit mistakes without fear of negative consequences.

(CLM) Certified Leadership Mentor Practice Test

(CLM) Certified Leadership Mentor Practice Test

CLM CLM Organizational Culture & Change Management