CLL Quality Assurance & Improvement 2

Question 1

Which quality tool uses a structured tree diagram to break down broad goals into specific tasks and methods?

Accepted Answer

Tree diagram

Answer

A tree diagram systematically breaks down a goal into its component tasks, showing the hierarchy of actions needed to achieve it.

Question 2

In lean quality management, 'First Pass Yield' (FPY) measures:

Accepted Answer

The percentage of units passing all steps without rework

Answer

First Pass Yield is the percentage of units that complete a process conforming to requirements without any scrap, rework, or repair.

Question 3

A quality circle is best described as:

Accepted Answer

A small group of employees who meet regularly to identify and solve work-related problems

Answer

Quality circles are voluntary groups of workers who regularly meet to identify, analyze, and solve quality and productivity problems in their area.

Question 4

Which of the following best describes 'Jidoka' in the context of quality assurance?

Accepted Answer

Automation with a human touch — machines stop automatically when abnormalities occur

Answer

Jidoka (autonomation) empowers machines and workers to stop production immediately when a defect is detected, preventing defects from passing downstream.

Question 5

What does the 'C' in the DMAIC improvement cycle stand for?

Accepted Answer

Control

Answer

In DMAIC, Control is the final phase where solutions are sustained through monitoring, control plans, and standardization.

(CLL) Certified Lean Leader Practice Test

(CLL) Certified Lean Leader Practice Test

CLL Quality Assurance & Improvement 2