CLL Professional Standards & Ethics 2

Question 1

A Lean Leader discovers a team member has been falsifying process data to meet improvement targets. What is the most ethical course of action?

Accepted Answer

Report it to management and address it through proper channels

Answer

Ethical Lean leadership requires transparency and integrity, which means data falsification must be reported and addressed formally to maintain trust in the improvement system.

Question 2

Which principle best describes a Lean Leader's obligation to respect the dignity of all team members regardless of their role?

Accepted Answer

Respect for people

Answer

Respect for people is one of the two foundational pillars of the Toyota Production System and Lean philosophy, requiring leaders to treat all individuals with dignity.

Question 3

A Lean Leader is pressured by an executive to manipulate A3 findings to justify a predetermined solution. The ethical response is to:

Accepted Answer

Present the data accurately and explain the risks of the predetermined solution

Answer

Professional integrity demands that Lean leaders present factual findings objectively, even under organizational pressure, to ensure sound decision-making.

Question 4

When a Lean Leader shares proprietary process improvement methods learned at a previous employer, this raises concerns about:

Accepted Answer

Intellectual property and confidentiality obligations

Answer

Professionals have ongoing confidentiality obligations to former employers regarding proprietary methods, tools, and trade secrets.

Question 5

In Lean ethics, gemba walks should be conducted with which primary attitude toward front-line workers?

Accepted Answer

Respect, curiosity, and learning

Answer

Gemba walks should be conducted with respect and genuine curiosity to understand the actual work, not to surveil or judge workers.

(CLL) Certified Lean Leader Practice Test

(CLL) Certified Lean Leader Practice Test

CLL Professional Standards & Ethics 2