Professional Standards & Ethics Flashcards
7 cards from real CLL practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Standards & Ethics flashcards as text
A Lean Leader is asked to implement a change that conflicts with local labor regulations to achieve a cost target. The ethical response is to:
Answer: Refuse to implement and escalate the legal concern to appropriate stakeholders
Ethical professionals must refuse actions that violate applicable laws and regulations, regardless of business pressure to do so.
Which of the following represents a conflict of interest for a Lean Leader evaluating vendors for a new improvement tool?
Answer: Having a financial stake in one of the vendors under consideration
A financial stake in a vendor creates a conflict of interest that can bias evaluation and must be disclosed or recused.
In Lean ethics, the practice of 'hansei' (reflection) supports professional standards by encouraging practitioners to:
Answer: Honestly acknowledge mistakes and commit to improvement
Hansei is the practice of honest self-reflection and acknowledgment of shortcomings, which is essential to both personal integrity and organizational learning.
When a Lean Leader encounters resistance from workers during a change initiative, the ethical approach involves:
Answer: Listening to concerns and incorporating valid feedback into the plan
Ethical leadership requires listening respectfully to concerns, as resistance often contains legitimate insights that improve the change initiative.
A Lean Leader realizes mid-project that their initial assessment was wrong and a different approach is needed. Ethical professional conduct requires:
Answer: Transparently acknowledging the error and pivoting to the better approach
Professional integrity requires honest acknowledgment of errors and open communication about course corrections rather than defending flawed positions.
Which behavior by a Lean Leader best demonstrates ethical use of authority during a kaizen event?
Answer: Facilitating team discussion and deferring to collective expertise
Ethical use of authority in Lean means facilitating rather than dominating, trusting the team's collective knowledge while providing guidance.
Which action by a Lean Leader best demonstrates the ethical principle of 'go see' (genchi genbutsu) with integrity?
Answer: Physically observing the process and talking to workers before forming conclusions
Genchi genbutsu requires leaders to personally observe the actual situation rather than rely on secondhand information, reflecting a commitment to truth and accuracy.