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Skills Flashcards

6 cards from real Clerical Exams practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Skills flashcards as text

  1. When alphabetizing a list of names, which name comes FIRST?

    Answer: Morris, Christine

    Morris, Christine comes before Morris, Daniel because 'C' comes before 'D'. Both share 'Morris,' so the first name determines order.

  2. A clerk must type a 600-word document. If they type at 40 words per minute (WPM) with no errors, approximately how long will it take?

    Answer: 15 minutes

    600 words ÷ 40 WPM = 15 minutes.

  3. In a numeric filing system, which number sequence is correctly ordered from smallest to largest?

    Answer: 103, 130, 1030, 1300

    103 < 130 < 1030 < 1300 is the correct ascending numeric order.

  4. An office clerk receives the following voicemail: 'This is Mr. James at extension 4421. Please call me back about the Peterson account as soon as possible.' What information should the clerk record in the message log?

    Answer: Caller's name, extension number, subject, and time of call

    A complete message log includes all key details: name, contact, subject, and time.

  5. What is the purpose of using a 'tickler file' system in an office?

    Answer: To track and remind you of tasks or documents that need attention on specific future dates

    A tickler file is a follow-up reminder system organized by future dates.

  6. A business letter formatted in 'block style' means that:

    Answer: All parts of the letter begin at the left margin with no indentation

    Block style means every element of the letter — address, date, salutation, body, and closing — is aligned at the left margin.