CLERICAL Reading Comprehension Flashcards

A memo states: 'All travel reimbursement requests must be submitted within 30 days of the trip and must include original receipts. Requests submitted after 30 days will only be honored with supervisor approval.' An employee submits a reimbursement request 45 days after a trip with photocopied receipts. What is required for this request to be processed?

Answer: Both original receipts and supervisor approval

Since the request is past 30 days and lacks original receipts, both supervisor approval for the late submission and original receipts are needed.

According to the following passage: 'The Personnel Division processes new hire paperwork on Tuesdays and Thursdays between 9:00 AM and 11:30 AM. Background checks are initiated on Wednesdays. Orientation sessions are held on the first Monday of each month.' When would a background check for a new employee most likely be initiated?

Answer: Wednesday

The passage explicitly states that background checks are initiated on Wednesdays.

A notice reads: 'Employees who have completed at least five years of continuous service are eligible for educational leave. Part-time employees accrue eligibility at half the rate of full-time employees.' How many years must a part-time employee work to become eligible for educational leave?

Answer: Ten years

Part-time employees accrue eligibility at half the rate, so they need twice as long (10 years) to reach the 5-year equivalent.

A policy document states: 'Form 27-B must be completed in triplicate. The white copy is retained by the filing department, the yellow copy is sent to the employee's supervisor, and the pink copy is placed in the employee's personnel file.' Where does the yellow copy of Form 27-B go?

Answer: The employee's supervisor

The passage clearly states the yellow copy is sent to the employee's supervisor.

Read the following: 'Office supply orders placed before noon on Wednesday will be delivered by Friday of the same week. Orders placed after noon on Wednesday will be included in the following week's delivery. Rush orders require department head approval and incur a 25% surcharge.' An employee places a supply order at 2:00 PM on Wednesday. When will the order most likely arrive?

Answer: Friday of the following week

Orders placed after noon on Wednesday are included in the following week's delivery, which arrives on Friday.

A bulletin states: 'The records retention schedule requires that financial documents be kept for seven years, personnel records for five years after separation, and general correspondence for three years. Documents past their retention period should be shredded using cross-cut shredders only.' An employee separated from the agency four years ago. What should be done with their personnel records?

Answer: Retain them for one more year before shredding

Personnel records must be kept for five years after separation; since only four years have passed, they must be retained for one more year.