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Ability Flashcards

6 cards from real Clerical Exams practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. Which of the following is the correct alphabetical filing order for these names: Drake, M.; Drake, B.; Drake, A.; Drake, T.?

    Answer: Drake A., Drake B., Drake M., Drake T.

    When last names are identical, filing is done alphabetically by first name or initial: A, B, M, T.

  2. A data entry operator enters 8,500 keystrokes per hour. How many keystrokes will they enter in 45 minutes?

    Answer: 6,375

    45 minutes is 3/4 of an hour. 8,500 × 0.75 = 6,375 keystrokes.

  3. Which of the following best describes the purpose of a tickler file?

    Answer: A chronological reminder system for follow-up tasks

    A tickler file is a date-based follow-up system that reminds staff to act on tasks at the right time.

  4. In alphabetical filing, where would you file a record for 'The Brown Company'?

    Answer: Under B for Brown

    The article 'The' is disregarded in filing; the record is filed under 'B' for Brown.

  5. What is the standard line spacing used in a formal business memorandum?

    Answer: Single-spaced body with double spacing between paragraphs

    Business memos are single-spaced within paragraphs and double-spaced between paragraphs for readability.

  6. A clerk needs to arrange these numbers in ascending order: 1,045; 10,450; 1,450; 10,045. Which sequence is correct?

    Answer: 1,045; 1,450; 10,045; 10,450

    Ascending order (smallest to largest): 1,045 < 1,450 < 10,045 < 10,450.