Clerical Exams CLERICAL Typing & Data Entry

Question 1

What is the standard measurement used to evaluate typing speed?

Accepted Answer

Words per minute (WPM)

Answer

Words per hour (WPH)

Answer

Keystrokes per second (KPS)

Answer

Characters per hour (CPH)

Question 2

Which home row keys are used by the RIGHT hand on a QWERTY keyboard?

Accepted Answer

J, K, L, ;

Answer

A, S, D, F

Answer

H, J, K, L

Answer

U, I, O, P

Question 3

A clerk is asked to enter 500 records at 98% accuracy. How many errors are acceptable?

Accepted Answer

10

Answer

5

Answer

2

Answer

50

Question 4

What keyboard shortcut is used to UNDO the last action in most Windows applications?

Accepted Answer

Ctrl + Z

Answer

Ctrl + Y

Answer

Ctrl + U

Answer

Alt + Z

Question 5

When entering numerical data, which key is typically used to move between fields quickly?

Accepted Answer

Tab

Answer

Enter

Answer

Spacebar

Answer

Shift

Question 6

What does the term 'keystroke accuracy' mean in data entry testing?

Accepted Answer

The percentage of keys pressed correctly

Answer

The number of keystrokes per minute

Answer

The total number of keys pressed

Answer

The speed at which keys are pressed