Clerical Exams Practice Test
Clerical Exams CLERICAL Skills MCQ 2
A clerk receives a phone call while assisting a visitor at the front desk.
What is the most appropriate action?
Select your answer
A
Ignore the phone call until the visitor leaves
B
Ask the visitor to wait briefly, answer the phone, take a message, and return to the visitor
C
Let the phone ring and continue helping the visitor without acknowledgment
D
Transfer the visitor to another department immediately
Hint
