CLC Team & Group Coaching

Question 1

Bruce Tuckman's model describes the stages of team development.
A newly formed project team is having difficulty agreeing on roles and decision-making authority, with some members openly challenging the appointed leader.
Which stage is this team MOST likely in?

Accepted Answer

Storming

Answer

Forming

Answer

Norming

Answer

Performing

Question 2

What is the PRIMARY distinction between team coaching and team facilitation?

Accepted Answer

Team coaching builds the team's collective capability over time, while facilitation guides a group through a specific task or event

Answer

Team coaching focuses on a single session agenda while facilitation spans multiple months

Answer

Team coaching is led by an internal manager, while facilitation requires an external consultant

Answer

Team coaching uses structured exercises, while facilitation relies entirely on open discussion

Question 3

Amy Edmondson's research identifies psychological safety as critical to team performance. In a team coaching context, psychological safety is BEST defined as:

Accepted Answer

A shared belief that the team is a safe environment to take interpersonal risks

Answer

The absence of disagreement or conflict within the team

Answer

Formal policies protecting employees from workplace harassment

Answer

A leader's assurance that no team member will be terminated for poor performance

Question 4

A leadership coach is working with a senior leadership team that consistently avoids direct conversation about poor performance among peers. Using a systems thinking lens, this avoidance is BEST understood as:

Accepted Answer

A structural dynamic the team has created and maintains collectively

Answer

A personality conflict between two specific team members

Answer

Evidence that the coach needs to provide more direct feedback

Answer

A sign that individual coaching has been insufficient

Question 5

When transitioning from coaching an individual executive to coaching that executive's entire team, a leadership coach must adjust their contracting to address which unique consideration?

Accepted Answer

The coach must establish a confidentiality agreement that covers the team as the client, not individual members

Answer

The coach must obtain written consent from the organization's legal department

Answer

The coach must reduce session frequency to once per quarter to avoid group fatigue

Answer

The coach must transfer primary responsibility for outcomes to the team leader

Question 6

A team coach notices that the same two members dominate every conversation, while three others rarely speak unless directly addressed. The MOST effective coaching intervention in the moment is to:

Accepted Answer

Create structured turn-taking by explicitly inviting quieter members to contribute

Answer

Privately instruct the dominant members to speak less outside the session

Answer

Report the imbalance to the team leader after the session

Answer

Interrupt the current topic and deliver a brief presentation on inclusive communication