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Strategic Planning & Goal Setting Flashcards

7 cards from real CLC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Strategic Planning & Goal Setting flashcards as text

  1. A leadership coach is helping a client organization that frequently abandons strategic goals mid-year. Which intervention best addresses this pattern?

    Answer: Establish quarterly milestone reviews tied to accountability structures

    Quarterly milestone reviews create structured checkpoints that sustain momentum and surface obstacles before goals are abandoned.

  2. Which concept describes the gap between an organization's current state and its desired future state in strategic planning?

    Answer: Performance gap

    A performance gap quantifies the difference between where an organization is and where it wants to be, guiding strategic priorities.

  3. A coachee sets a goal to 'become a better communicator.' As a CLC, your primary task is to:

    Answer: Help the coachee define specific, observable communication behaviors to improve

    Coaches transform vague aspirations into specific, observable behaviors so progress can be measured and sustained.

  4. In strategic planning, 'environmental scanning' primarily refers to:

    Answer: Systematically gathering information about external trends and forces

    Environmental scanning examines external factors—market trends, competition, regulations—that may affect strategic direction.

  5. A leader's strategic plan sets a 3-year goal but provides no intermediate milestones. The most significant risk is:

    Answer: Course corrections cannot be made until it is too late

    Without milestones, organizations cannot detect deviation early enough to adjust strategy before the deadline arrives.

  6. The balanced scorecard approach to strategic planning measures performance across which four perspectives?

    Answer: Financial, Customer, Internal Processes, Learning & Growth

    Kaplan and Norton's balanced scorecard links financial outcomes to customer satisfaction, internal processes, and organizational learning.

  7. When cascading organizational goals to individual team members, the most important principle is:

    Answer: Individual goals should connect clearly to team and organizational objectives

    Goal cascading is effective only when individuals can see a direct line of sight between their work and the organization's strategic priorities.