Emotional Intelligence & Self-Awareness Flashcards

A senior executive dismisses their emotional reactions as 'irrelevant to business decisions.' A CLC coach would BEST address this by:

Answer: Explaining that emotions provide data that inform better decisions when acknowledged

Research shows emotions carry valuable data about priorities and risk; dismissing them leads to less complete decisions rather than more rational ones.

The concept of 'emotional contagion' is MOST relevant to which leadership challenge?

Answer: A leader's mood spreading to affect team culture and performance

Emotional contagion describes how a leader's emotional state unconsciously spreads to team members, directly influencing collective mood and performance.

Which of the following BEST describes 'meta-cognition' in the context of EI coaching for leaders?

Answer: Thinking about one's own thought and emotional processes from an observer perspective

Meta-cognition is the ability to observe and reflect on one's own thinking and feeling patterns, which is a core self-awareness skill in EI development.

A coach is working with a leader who often experiences 'amygdala hijack' during board presentations. The MOST effective long-term coaching intervention would be:

Answer: Building interoceptive awareness to recognize early physiological signals before escalation

Developing interoceptive awareness — noticing subtle body signals early — allows leaders to intervene before a full stress response takes hold.

According to the Bar-On model of emotional intelligence, 'independence' as an EI component refers to:

Answer: The ability to be self-directed and free from emotional dependency on others

In the Bar-On model, independence means being self-reliant in thinking and emotionally self-sufficient rather than requiring constant reassurance from others.

A leader scores high on emotional self-awareness but struggles to change habitual emotional reactions. This gap MOST likely indicates a deficit in:

Answer: Emotional self-regulation

Awareness without regulation means the leader can observe their emotions but lacks the skills to modulate or redirect them into productive responses.

In coaching a leader on EI, a CLC coach assigns a 'trigger journal' practice. What is the PRIMARY purpose of this tool?

Answer: To identify patterns between situations and emotional reactions, building self-awareness

A trigger journal helps leaders spot recurring patterns between specific events and emotional responses, building the self-awareness needed for intentional self-regulation.