Emotional Intelligence & Self-Awareness Flashcards
7 cards from real CLC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Emotional Intelligence & Self-Awareness flashcards as text
An 'amygdala hijack,' as described by Daniel Goleman, occurs when:
Answer: An emotional stimulus triggers a disproportionate, automatic reaction that bypasses rational thinking
An amygdala hijack is an immediate, overwhelming emotional response that bypasses the rational prefrontal cortex, often causing reactive behavior.
Which coaching technique is most effective for helping a leader develop emotional self-regulation?
Answer: Practicing mindfulness-based pause strategies before responding to triggers
Mindfulness-based pause strategies help leaders create space between emotional triggers and responses, building self-regulation capacity.
What is 'emotional granularity' and why is it important in leadership coaching?
Answer: The ability to identify and articulate specific nuanced emotional states rather than broad categories
Emotional granularity is the ability to distinguish fine-grained differences between emotional states, which enables more precise self-awareness and more effective emotion regulation.
In Goleman's EI framework, which competency is most directly linked to a leader's ability to inspire and influence others toward a shared vision?
Answer: Social skills
Social skills in Goleman's model include influencing, inspiring, and guiding others, making it the competency most tied to inspiring and leading teams.
A coach notices a client frequently deflects feedback by blaming external circumstances. This behavior most likely indicates a deficit in which EI competency?
Answer: Self-awareness
Deflecting and externalizing blame suggests the client lacks self-awareness — specifically the ability to recognize their own role in outcomes and receive honest feedback.
Which of the following best describes the role of EI in a coach's own practice (coach self-management)?
Answer: Coaches use EI to manage their own emotional responses and maintain a supportive coaching presence
Coaches who practice EI self-management regulate their own emotional reactions to remain present, empathetic, and effective in supporting clients.
Which EI dimension is most critical for establishing psychological safety and trust in a coaching relationship?
Answer: Empathy
Empathy allows a coach to accurately sense and acknowledge a client's feelings, which is the cornerstone of building psychological safety and trust.