Assessment & Evaluation Methods Flashcards
7 cards from real CLC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Assessment & Evaluation Methods flashcards as text
A leadership coach wants to track a client's progress toward a goal of 'improving communication with direct reports.' Which data collection method is MOST appropriate?
Answer: Periodic mini-surveys completed by the client's direct reports
Periodic surveys from direct reports provide ongoing, multi-perspective data on the specific behavioral goal of improving communication.
In formative evaluation of a coaching program, when is data typically collected?
Answer: At regular intervals throughout the coaching process to make real-time adjustments
Formative evaluation collects data during the program to enable ongoing course corrections and improvements to the coaching process.
A coach asks a client to complete a leadership competency self-assessment at the beginning and end of a six-month engagement. This is an example of which evaluation design?
Answer: Pre-test/post-test design
Pre-test/post-test design measures the same variable at two time points to detect change attributable to the coaching intervention.
When a coach uses qualitative interviews to evaluate coaching outcomes, what is the PRIMARY advantage over quantitative surveys?
Answer: Interviews can uncover nuanced, unexpected themes that surveys cannot capture
Qualitative interviews allow clients to express complex experiences in their own words, surfacing unexpected insights and contextual depth beyond what rating scales can reveal.
A coach discovers that two respondents in a client's 360-degree feedback provided extremely negative ratings that appear to stem from a personal conflict. What is the BEST action?
Answer: Share all data as received and help the client interpret outliers with context and discernment
Ethical coaching practice requires sharing all data while helping the client critically examine outliers, including considering potential bias or relationship dynamics.
Which psychometric property ensures that an assessment produces stable, consistent results when administered to the same person under similar conditions at different times?
Answer: Test-retest reliability
Test-retest reliability measures the consistency of scores across two administrations of the same assessment, indicating the tool's stability over time.
A CLC coach is helping a client interpret their Hogan Development Survey (HDS) results. What does this assessment specifically measure?
Answer: Derailment risks—behaviors that emerge under stress and can undermine leadership effectiveness
The Hogan Development Survey (HDS) identifies personality-based derailment tendencies that may surface under stress, fatigue, or pressure and impede a leader's effectiveness.