Assessment & Evaluation Methods Flashcards
7 cards from real CLC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Assessment & Evaluation Methods flashcards as text
A coaching client reports that feedback from a recent 360-degree assessment feels inaccurate and unfair. What is the BEST coaching response?
Answer: Validate the client's reaction and explore what might be driving the discrepancy
A skilled coach acknowledges the client's emotional reaction and uses the discrepancy as a coaching opportunity to explore blind spots and perceptions.
In the context of leadership assessment, what does 'construct validity' refer to?
Answer: Whether the assessment measures the psychological construct it claims to measure
Construct validity ensures an assessment tool actually measures the theoretical concept it purports to measure, such as emotional intelligence or leadership agility.
A coach is evaluating whether a coaching program produced a positive return on investment (ROI) for a client organization. Which of the following would be MOST useful for this calculation?
Answer: Pre- and post-program data on performance metrics linked to coaching goals
ROI calculation requires comparing tangible performance outcomes before and after the program against the cost of coaching to determine financial value.
Which assessment approach best captures the complexity of a leader's real-time decision-making under pressure?
Answer: Simulated leadership scenario or in-basket exercise
Simulation exercises and in-basket tasks place leaders in realistic scenarios, revealing how they actually make decisions and manage pressure in practice.
A coach is working with a client from a collectivist cultural background who scores low on 'Assertiveness' in a Western-normed assessment. What should the coach consider?
Answer: Recognize that cultural norms may influence scores and interpret results within the client's cultural context
Western-normed assessments may not account for cultural differences in communication and leadership norms, so coaches must interpret results through a culturally informed lens.
What is the role of a 'debrief session' following the administration of a leadership assessment?
Answer: To help the client understand, interpret, and apply insights from the assessment data
A debrief session is a guided conversation where the coach helps the client make meaning of assessment results and connect insights to development goals.
Which type of evaluation measures the degree to which coaching achieved its intended goals, as defined at the start of the engagement?
Answer: Summative evaluation
Summative evaluation assesses outcomes against pre-established goals at the end of a program or engagement, determining whether objectives were met.