CLA Cultural Competence and Awareness

Question 1

Cultural competence in a CLA role primarily means:

Accepted Answer

Having the awareness and skills to effectively serve culturally diverse clients

Answer

Knowing every detail of every culture represented in the community

Answer

Imposing the aide's own cultural values during sessions

Answer

Translating cultural idioms word-for-word

Question 2

A client from a culture where direct eye contact is considered disrespectful avoids looking at the provider. A culturally competent CLA should:

Accepted Answer

Recognize it as a cultural norm and not intervene

Answer

Instruct the client to make eye contact with the provider

Answer

Note this as possible deception and alert the provider

Answer

Ask the client to explain their behavior to the provider

Question 3

What is 'cultural brokering' in the context of a CLA's role?

Accepted Answer

Helping bridge cultural gaps that affect communication and service access

Answer

Negotiating business contracts between cultural groups

Answer

Replacing the client's culture with mainstream American norms

Answer

Reporting cultural practices that seem unusual to authorities

Question 4

When a cultural practice directly conflicts with US law, the CLA should:

Accepted Answer

Accurately interpret information shared by both parties without taking sides

Answer

Support the client's cultural practice above all else

Answer

Advise the client to change their cultural practice

Answer

Refuse to interpret and end the session

Question 5

Which concept describes unconscious assumptions a CLA might have about a client based on their cultural background?

Accepted Answer

Implicit bias

Answer

Cultural humility

Answer

Stereotype threat

Answer

Linguistic relativity

Question 6

A CLA working with a refugee community should understand that trauma:

Accepted Answer

May cause clients to avoid certain topics or express themselves indirectly

Answer

Does not affect language use or communication

Answer

Is always visible and easily identified during sessions

Answer

Should be addressed directly by the aide during interpretation