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Receiving and Storing Products Flashcards

7 cards from real CLA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

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  1. What is 'reserve storage' in a warehouse?

    Answer: Bulk storage area where large quantities are held before replenishing active picking locations

    Reserve storage holds bulk inventory that feeds forward/active pick locations, keeping primary aisles clear while maintaining high stock levels.

  2. During a receiving inspection, an associate finds that 5 out of 100 boxes in a shipment are damaged. What is the BEST course of action?

    Answer: Accept the 95 good boxes, segregate the 5 damaged ones, and document both

    Accepting undamaged goods, segregating damaged ones, and documenting the discrepancy allows the company to use good product while pursuing a claim for the damaged portion.

  3. What is the role of a 'dock leveler' at a receiving or shipping dock?

    Answer: A hinged platform that bridges the gap between the dock floor and a truck bed

    A dock leveler bridges the height difference between the warehouse floor and the trailer floor, allowing forklifts and pallet jacks to safely move between them.

  4. What does 'double-stacking' pallets mean, and what is a key safety concern?

    Answer: Stacking one pallet on top of another; concern is weight limits and stability

    Double-stacking places loaded pallets atop each other to maximize vertical space, but exceeding rack weight ratings or stacking unstable loads creates serious collapse hazards.

  5. A supplier sends an Advance Shipping Notice (ASN) before the shipment arrives. What is the primary benefit of the ASN to the receiving team?

    Answer: It allows the warehouse to pre-plan labor, dock assignments, and putaway locations

    An ASN gives receiving teams advance notice of what is coming, enabling pre-planned putaway, labor scheduling, and dock door assignments before the truck arrives.

  6. Which of the following BEST describes 'dead stock' in a warehouse?

    Answer: Inventory that has not moved or sold in an extended period

    Dead stock refers to inventory that has shown no sales or movement over a prolonged period, tying up capital and storage space.

  7. What action should be taken if a forklift operator notices the load is unstable while transporting it to a storage location?

    Answer: Stop in a safe area, lower the load, and re-secure it before continuing

    An unstable load must be lowered and re-secured immediately in a safe area to prevent it from falling and causing injury or product damage.

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