Receiving and Storing Products Flashcards
7 cards from real CLA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Receiving and Storing Products flashcards as text
When a shipment arrives with visible damage to the outer packaging, what is the FIRST action a warehouse associate should take?
Answer: Note the damage on the delivery receipt before signing
Noting damage on the delivery receipt before signing creates a legal record that protects the company during any claims process.
What does the term 'FIFO' stand for in warehouse storage practices?
Answer: First In, First Out
FIFO (First In, First Out) ensures that older inventory is used or shipped before newer stock, reducing spoilage and obsolescence.
A pallet of canned goods is received but the expiration dates are only 30 days away, which is below company policy. What should the associate do?
Answer: Quarantine and notify a supervisor
Items that do not meet company shelf-life standards must be quarantined and escalated to a supervisor for disposition decisions.
Which document confirms the quantity and condition of goods received from a supplier?
Answer: Receiving Report (or Goods Receipt)
A Receiving Report documents what was actually received, including quantities and any discrepancies or damage noted at time of receipt.
What is the purpose of a 'putaway' process in warehouse operations?
Answer: Moving received goods to their assigned storage location
Putaway is the process of moving newly received goods from the receiving dock to their designated storage location in the warehouse.
Why is it important to store heavy items on the LOWER shelves and lighter items on UPPER shelves?
Answer: To comply with OSHA safety standards preventing tip-overs and injuries
Storing heavy items low and light items high lowers the center of gravity of racking systems, preventing tip-overs and reducing injury risk per OSHA guidelines.
What is the correct procedure when a received shipment quantity is LESS than what was ordered on the Purchase Order?
Answer: Accept what arrived and document the shortage for the buyer or purchasing team
Short shipments should be accepted (if otherwise acceptable), documented on the receiving record, and communicated to the purchasing team to resolve the discrepancy.