CIP Business Analysis and Information Needs Assessment Flashcards
6 cards from real CIP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CIP Business Analysis and Information Needs Assessment flashcards as text
What is a 'gap analysis' used for in information management?
Answer: To compare the current state of information capabilities with the desired future state
A gap analysis compares the current state to the desired future state to identify what improvements or changes are needed.
Which technique involves observing users in their natural work environment to understand how they actually use information?
Answer: Contextual inquiry
Contextual inquiry is a user research technique where analysts observe and interview users in their actual work environment to understand real information use.
In information architecture, what is the purpose of 'card sorting'?
Answer: To understand how users categorize and label information for navigation design
Card sorting is a user research method where participants organize topics into groups to inform the design of information architecture and navigation.
What is the main purpose of a 'business case' in an information management project?
Answer: To justify the investment by outlining costs, benefits, risks, and strategic alignment
A business case provides decision-makers with the rationale for an investment by analyzing costs, benefits, risks, and how the project aligns with organizational strategy.
Which analysis technique helps identify root causes of information management problems by repeatedly asking 'why'?
Answer: 5 Whys technique
The 5 Whys technique iteratively asks 'why' to drill down from a symptom to its underlying root cause.
What does 'MoSCoW' stand for in requirements prioritization?
Answer: Must have, Should have, Could have, Won't have
MoSCoW stands for Must have, Should have, Could have, and Won't have — a technique for prioritizing requirements by importance.