CIC CIC Crisis Resource Coordination & Referral Systems 2 — Questions and Answers
Question 1: A mobile crisis team most commonly includes which combination of professionals?
- Only law enforcement officers
- A mental health clinician and a peer support specialist (Correct answer)
- A physician and a pharmacist
- A social worker and an attorney
Correct answer: A mental health clinician and a peer support specialist
Mobile crisis teams typically pair a licensed mental health professional with a peer support specialist to provide trauma-informed, community-based crisis response.
Question 2: What is the primary purpose of a safety plan developed during crisis intervention?
- To serve as a legal contract preventing the client from harming themselves
- To provide the client with personalized coping strategies and contacts to use during future crises (Correct answer)
- To replace the need for psychiatric hospitalization
- To document the counselor's liability in case of a negative outcome
Correct answer: To provide the client with personalized coping strategies and contacts to use during future crises
A safety plan is a collaborative, individualized tool that outlines warning signs, coping strategies, support contacts, and means restriction steps to help the client manage future crises.
Question 3: Which community resource is best suited for a client experiencing both a mental health crisis and acute homelessness?
- A standard outpatient therapy office
- A co-occurring crisis shelter with housing and mental health services (Correct answer)
- A general emergency room with no psychiatric staff
- A vocational rehabilitation center
Correct answer: A co-occurring crisis shelter with housing and mental health services
Co-occurring crisis shelters address both immediate housing needs and mental health stabilization, making them the most appropriate resource for dually affected clients.
Question 4: When a client is being referred to inpatient psychiatric care, the crisis counselor's primary responsibility is to:
- Step back and let law enforcement handle the transfer
- Ensure the client understands the process and feels supported through the transition (Correct answer)
- Complete billing paperwork as quickly as possible
- Notify the client's employer of the hospitalization
Correct answer: Ensure the client understands the process and feels supported through the transition
Supporting the client emotionally and informationally during the transfer reduces fear, increases cooperation, and promotes engagement with the receiving level of care.
Question 5: In crisis services, 'wrap-around services' refers to:
- Physically restraining a client in a protective hold
- A coordinated package of individualized community supports built around the client's needs (Correct answer)
- Wrapping up a session with a summary of key points
- Insurance coverage that wraps multiple providers into one plan
Correct answer: A coordinated package of individualized community supports built around the client's needs
Wrap-around services are a coordinated, strengths-based approach that integrates multiple community supports—housing, mental health, substance use, and social services—around the individual.
Question 6: Which federal agency oversees and funds the national 988 Suicide & Crisis Lifeline and related crisis services?
- Centers for Disease Control and Prevention (CDC)
- Department of Veterans Affairs (VA)
- Substance Abuse and Mental Health Services Administration (SAMHSA) (Correct answer)
- National Institutes of Health (NIH)
Correct answer: Substance Abuse and Mental Health Services Administration (SAMHSA)
SAMHSA administers the 988 Lifeline network and funds crisis services across the United States through grants and program oversight.
CIC CIC Crisis Resource Coordination & Referral Systems 2
A mobile crisis team most commonly includes which combination of professionals?