Client Relations Flashcards
6 cards from real CIA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Client Relations flashcards as text
What fiduciary duty applies to client relations?
Answer: Act in the client's best interest with loyalty, care, and full disclosure
Fiduciary duty requires acting in the client's best interest with loyalty, care, and full disclosure of all material facts.
How should risk be assessed in client relations?
Answer: Evaluate risk tolerance, capacity, time horizon, and investment objectives systematically
Comprehensive risk assessment considers tolerance, capacity, time horizon, and objectives to create appropriate strategies.
What regulatory compliance requirement applies to client relations?
Answer: Full compliance with all applicable federal, state, and industry regulations
Full regulatory compliance is mandatory regardless of practice size, ensuring market integrity and client protection.
How should client relations performance be reported to clients?
Answer: Provide accurate, complete, and timely performance reporting with appropriate benchmarks
Accurate, complete, and timely reporting with appropriate benchmarks enables informed decision-making by clients.
What continuing education requirement supports client relations competence?
Answer: Ongoing education in regulatory changes, market developments, and best practices
Financial markets, regulations, and best practices evolve constantly, requiring ongoing education for competent practice.
How should conflicts of interest be managed in client relations?
Answer: Identify, disclose, and mitigate all actual and potential conflicts of interest
All actual and potential conflicts of interest must be identified, disclosed to clients, and mitigated to maintain trust and compliance.