VIP Exclusive

CHT Certified Hospitality Trainer VIP Practice Exam

CHT — The Certified Hospitality Trainer (CHT) credential is awarded by the American Hotel & Lodging Educational Institute (AHLEI). The exam assesses competency in training needs analysis, instructional design, training delivery, adult learning principles, and evaluation — typically 80 questions with a 2-hour time limit and a passing score of approximately 75%.

56
Questions
120m
Time Limit
75.00%
To Pass
Question 1 of 56👑 VIP

A food and beverage manager at a full-service hotel notices that guest satisfaction scores for order accuracy have dropped 12 points over the past quarter. Before designing any training intervention, what should the trainer do first?

Questions 2–56 and full explanations are VIP-exclusive.