Workplace Safety & Compliance Flashcards
6 cards from real CHT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Workplace Safety & Compliance flashcards as text
What is the primary purpose of conducting a job hazard analysis (JHA) before developing safety training for a hospitality role?
Answer: To identify specific hazards associated with each task so training can be targeted effectively
A JHA breaks down each job task to identify associated hazards, allowing trainers to develop targeted safety procedures and training content.
Under the Fair Labor Standards Act (FLSA), hospitality trainers should be aware that mandatory training time is generally considered:
Answer: Compensable work time that must be paid
The FLSA generally requires that mandatory training time be counted as hours worked and compensated accordingly, regardless of when it occurs.
What is the significance of the 'lockout/tagout' (LOTO) procedure in hotel maintenance training?
Answer: It is an OSHA-required procedure for safely de-energizing equipment before maintenance to prevent accidental startup
LOTO procedures are OSHA-mandated safety protocols that protect maintenance workers by ensuring equipment is completely de-energized and cannot be accidentally restarted during service.
When a workplace injury occurs at a hotel, what is the FIRST action a supervisor should take after ensuring the injured employee receives care?
Answer: Document the incident thoroughly on an incident report as soon as possible
Completing an accurate incident report promptly after medical care is provided creates the necessary documentation for OSHA compliance and workers' compensation purposes.
In hospitality compliance training, what does PCI DSS govern?
Answer: The secure handling, storage, and transmission of credit card and payment data
PCI DSS (Payment Card Industry Data Security Standard) sets the security requirements for processing, storing, and transmitting cardholder data in hospitality and retail environments.
Why should hospitality trainers include scenario-based learning in safety training programs?
Answer: It allows employees to practice decision-making in realistic situations before facing them on the job
Scenario-based learning bridges the gap between knowing safety rules and applying them correctly under pressure in real workplace situations.