CHT Communication & Interprofessional Teamwork Flashcards

Which statement BEST describes the transporter's role within the healthcare team?

Answer: Transporters are a support link that facilitates patient flow and communicates observations to clinicians

Transporters serve as a vital support link who ensure safe patient movement while relaying relevant observations to clinical team members.

A patient asks the transporter what their test results mean. The BEST response is to:

Answer: Acknowledge the question and direct the patient to ask their nurse or physician

Interpreting test results is outside the transporter's scope; redirecting the patient to qualified clinical staff is the correct action.

During patient transport, a family member insists on knowing a patient's diagnosis. The transporter should:

Answer: Politely decline and direct them to the nursing staff or patient care team

Disclosing patient health information to family without authorization violates HIPAA; clinical staff manage such disclosures appropriately.

What does SBAR stand for in healthcare communication?

Answer: Situation, Background, Assessment, Recommendation

SBAR (Situation, Background, Assessment, Recommendation) is a standardized communication framework used to relay patient information concisely and accurately.

If a transporter is running significantly behind schedule, the CORRECT action is to:

Answer: Notify the requesting department and dispatch of the delay

Proactively communicating delays allows departments to adjust scheduling and prevents disruption to patient care timelines.

When transporting a non-English-speaking patient, a transporter should:

Answer: Communicate calmly, use available translation resources, and notify clinical staff of the language barrier

Using approved translation resources and alerting clinical staff ensures the patient's needs are met safely and equitably.