CHSP - Certified Hospitality Sales Professional Business and Leisure Travelers Questions and Answers

Question 1

A hotel is developing a marketing campaign to attract business travelers. Which of the following amenities should be MOST prominently featured in the campaign?

Accepted Answer

Complimentary high-speed Wi-Fi and a well-equipped business center

Answer

Family-friendly pool and water slide

Answer

Nightly live entertainment in the hotel lounge

Answer

Pet-friendly rooms and a dog walking area

Question 2

A sales professional is negotiating a group booking for a corporate retreat. The client is a technology firm, and their primary concern is keeping their employees connected and productive during their stay. Which feature should the sales professional highlight to address the client's main priority?

Accepted Answer

The hotel's robust fiber-optic internet infrastructure and in-room workstations

Answer

The hotel's award-winning spa and wellness packages

Answer

The variety of on-site fine dining restaurants

Answer

Proximity to local tourist attractions and nightlife

Question 3

Which of the following is a key characteristic that typically distinguishes leisure travelers from business travelers?

Accepted Answer

They are more likely to be destination-focused and have longer booking windows.

Answer

They are less price-sensitive and book with shorter lead times.

Answer

They often travel solo and prioritize loyalty program benefits.

Answer

They require extensive meeting facilities and banquet services.

Question 4

A resort hotel experiences a significant drop in occupancy during the weekdays. To increase midweek bookings, which market segment should the sales team primarily target?

Accepted Answer

Business travelers attending conferences and meetings

Answer

Weekend leisure travelers

Answer

Families on summer vacation

Answer

International tour groups

Question 5

When marketing to leisure travelers, a hotel's sales messaging should primarily focus on:

Accepted Answer

The unique experiences, relaxation, and attractions the property and location offer.

Answer

Corporate rates and loyalty point programs.

Answer

The efficiency of check-in and check-out processes.

Answer

The availability of in-room desks and printing services.

Question 6

A potential client tells a hospitality sales professional, 'I need to book a block of rooms for my team. They will be in town for a week-long training session. The most important things are a good night's sleep and a place to work in the evenings.' This client is most likely representing which type of traveler?

Accepted Answer

Business travelers

Answer

Leisure travelers on a family vacation

Answer

Extended-stay tourists

Answer

A wedding party

A hotel is developing a marketing campaign to attract business travelers.Which of the following amenities should be MOST prominently featured in the campaign?

A hotel is developing a marketing campaign to attract business travelers.
Which of the following amenities should be MOST prominently featured in the campaign?