CHSA Monitoring, Maintenance & Troubleshooting 2

Question 1

Under NFPA 110, how often must a hospital's emergency generator be tested under load for at least 30 minutes?

Accepted Answer

Monthly

Answer

NFPA 110 requires monthly generator load testing for at least 30 minutes under an adequate load.

Question 2

An administrator wants to find the most frequent causes of patient complaints so staff can focus on the few issues driving most of them. Which tool fits best?

Accepted Answer

Pareto chart

Answer

A Pareto chart ranks causes by frequency, which shows the vital few behind most problems (the 80/20 rule).

Question 3

Which approach is proactive, finding possible process failures before they happen?

Accepted Answer

Failure Mode and Effects Analysis (FMEA)

Answer

FMEA is a proactive risk assessment that looks for and ranks possible failure modes before harm occurs.

Question 4

When a facility has a Life Safety Code deficiency that cannot be fixed right away, what must the organization put in place?

Accepted Answer

Interim Life Safety Measures (ILSM)

Answer

ILSM are temporary safeguards that protect occupants until the Life Safety Code deficiency is corrected.

Question 5

A department's supply expense comes in 12% over budget while patient volume is flat. What should the administrator do first?

Accepted Answer

Do a variance analysis to find the cause

Answer

Variance analysis finds out whether the overspend comes from price, usage, waste, or coding errors before any corrective action is taken.

CHSA - Certified Health Service Administrator Practice Test

CHSA - Certified Health Service Administrator Practice Test

CHSA Monitoring, Maintenance & Troubleshooting 2