CHSA CHSA Healthcare Facility Management & Operations 2

Question 1

A healthcare facility administrator is evaluating operational efficiency. Which indicator best measures the productive use of inpatient beds?

Accepted Answer

Bed Occupancy Rate

Answer

Bed occupancy rate (occupied beds ÷ total available beds × 100) is the standard metric for measuring how efficiently inpatient bed capacity is being utilized.

Question 2

Which federal law requires US hospitals to provide emergency medical treatment regardless of a patient's ability to pay?

Accepted Answer

EMTALA

Answer

EMTALA (Emergency Medical Treatment and Labor Act) requires hospitals with emergency departments to screen and stabilize patients regardless of their insurance status or ability to pay.

Question 3

In US healthcare facility management, what does a 'sentinel event' specifically refer to?

Accepted Answer

An unexpected event resulting in serious patient harm or death

Answer

The Joint Commission defines a sentinel event as an unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof, signaling the need for immediate investigation.

Question 4

A hospital is implementing Lean management principles. What is the primary goal of Lean in healthcare operations?

Accepted Answer

Eliminating waste while maximizing patient value and care quality

Answer

Lean methodology in healthcare focuses on identifying and eliminating waste (non-value-added activities) in processes to improve quality, safety, and efficiency for patients.

Question 5

What is the function of a healthcare organization's charge description master (CDM)?

Accepted Answer

Cataloging all billable services, supplies, and procedures with associated charges

Answer

The CDM (chargemaster) is a comprehensive list of all goods and services a facility bills, including charge codes and amounts, forming the foundation of the billing process.

CHSA - Certified Health Service Administrator Practice Test

CHSA - Certified Health Service Administrator Practice Test

CHSA CHSA Healthcare Facility Management & Operations 2