CHSA Healthcare Facility Management & Operations Flashcards
6 cards from real CHSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 CHSA Healthcare Facility Management & Operations flashcards as text
A healthcare facility administrator is evaluating operational efficiency. Which indicator best measures the productive use of inpatient beds?
Answer: Bed Occupancy Rate
Bed occupancy rate (occupied beds ÷ total available beds × 100) is the standard metric for measuring how efficiently inpatient bed capacity is being utilized.
Which federal law requires US hospitals to provide emergency medical treatment regardless of a patient's ability to pay?
Answer: EMTALA
EMTALA (Emergency Medical Treatment and Labor Act) requires hospitals with emergency departments to screen and stabilize patients regardless of their insurance status or ability to pay.
In US healthcare facility management, what does a 'sentinel event' specifically refer to?
Answer: An unexpected event resulting in serious patient harm or death
The Joint Commission defines a sentinel event as an unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof, signaling the need for immediate investigation.
A hospital is implementing Lean management principles. What is the primary goal of Lean in healthcare operations?
Answer: Eliminating waste while maximizing patient value and care quality
Lean methodology in healthcare focuses on identifying and eliminating waste (non-value-added activities) in processes to improve quality, safety, and efficiency for patients.
What is the function of a healthcare organization's charge description master (CDM)?
Answer: Cataloging all billable services, supplies, and procedures with associated charges
The CDM (chargemaster) is a comprehensive list of all goods and services a facility bills, including charge codes and amounts, forming the foundation of the billing process.
Under CMS Conditions of Participation, how frequently must a hospital's medical staff bylaws be reviewed?
Answer: Annually
CMS requires hospital medical staff bylaws to be reviewed at least annually to ensure they remain current with regulatory changes and organizational needs.