CHRP Talent Management and Acquisition 2 — Questions and Answers
Question 1: Which metric best measures the effectiveness of a talent acquisition strategy over time?
- Cost per hire
- Quality of hire (Correct answer)
- Time to fill
- Offer acceptance rate
Correct answer: Quality of hire
Quality of hire captures long-term performance and retention, making it the most comprehensive measure of talent acquisition effectiveness.
Question 2: An organization wants to reduce unconscious bias in résumé screening. Which approach is most effective?
- Require a standardized résumé format
- Use blind résumé screening software (Correct answer)
- Have multiple reviewers score each résumé
- Limit résumé review to HR staff only
Correct answer: Use blind résumé screening software
Blind résumé screening removes identifying information (name, address, graduation year) that can trigger unconscious bias before evaluation.
Question 3: What does a talent pipeline primarily help an organization accomplish?
- Fill current open roles faster
- Reduce training costs for new hires
- Proactively develop candidates for future roles (Correct answer)
- Standardize compensation across departments
Correct answer: Proactively develop candidates for future roles
A talent pipeline identifies and nurtures potential candidates in advance so critical roles can be filled quickly when vacancies arise.
Question 4: Under the EEOC guidelines, which pre-employment test practice is considered legally defensible?
- Testing only finalists to save costs
- Using tests validated for the specific job (Correct answer)
- Administering different tests to different demographic groups
- Waiving tests for internal applicants
Correct answer: Using tests validated for the specific job
Job-related validity evidence demonstrates that a test measures competencies actually required for the position, which is the cornerstone of legal defensibility under EEOC guidelines.
Question 5: Which sourcing strategy is generally most cost-effective for high-volume hourly positions?
- Executive search firms
- Employee referral programs (Correct answer)
- Social media advertising
- Campus recruiting events
Correct answer: Employee referral programs
Employee referral programs typically produce lower cost-per-hire and higher retention rates compared to other sourcing channels, especially for high-volume roles.
Question 6: A hiring manager wants to ask applicants about their future family plans during an interview. What should an HR professional do?
- Allow the question if it relates to scheduling requirements
- Advise the manager that the question is unlawful and explain why (Correct answer)
- Document the question and report it after the hire is made
- Let the candidate decide whether to answer
Correct answer: Advise the manager that the question is unlawful and explain why
Questions about family planning can constitute sex discrimination under Title VII; HR must intervene proactively before illegal questions are asked.
Question 7: What is the primary purpose of a structured behavioral interview?
- To evaluate a candidate's cultural fit quickly
- To predict future behavior based on past experiences (Correct answer)
- To assess technical knowledge through scenario exercises
- To compare candidates on salary expectations
Correct answer: To predict future behavior based on past experiences
Structured behavioral interviews use past behavior as the best predictor of future performance, with all candidates asked the same competency-based questions.
CHRP Talent Management and Acquisition 2
Which metric best measures the effectiveness of a talent acquisition strategy over time?