CHRP Professional Development 2 — Questions and Answers
Question 1: Which type of learning is characterized by employees acquiring skills through on-the-job experience without formal instruction?
- Formal learning
- Informal learning (Correct answer)
- Blended learning
- Distance learning
Correct answer: Informal learning
Informal learning occurs through experience, observation, and practice on the job rather than structured programs.
Question 2: A 70-20-10 learning model suggests that what percentage of development comes from formal training?
- 70%
- 20%
- 10% (Correct answer)
- 50%
Correct answer: 10%
The 70-20-10 model holds that 10% of development comes from formal coursework, 20% from social learning, and 70% from on-the-job experience.
Question 3: Which assessment method uses feedback from supervisors, peers, direct reports, and self-ratings to evaluate an employee's competencies?
- Performance appraisal
- 360-degree feedback (Correct answer)
- Competency mapping
- Psychometric testing
Correct answer: 360-degree feedback
360-degree feedback gathers input from multiple rater groups surrounding the employee to provide a comprehensive development picture.
Question 4: What is the primary goal of a leadership pipeline model in professional development?
- Reducing training costs
- Identifying and preparing high-potential employees for future leadership roles (Correct answer)
- Standardizing performance reviews
- Improving onboarding speed
Correct answer: Identifying and preparing high-potential employees for future leadership roles
A leadership pipeline systematically develops talent at each organizational level so successors are ready when leadership positions open.
Question 5: When designing a mentoring program, which pairing approach is generally most effective?
- Pairing employees with their direct supervisor
- Pairing employees with a senior leader from a different department (Correct answer)
- Randomly assigning mentors by seniority
- Allowing HR to assign mentors based solely on tenure
Correct answer: Pairing employees with a senior leader from a different department
Cross-departmental mentoring avoids reporting-relationship conflicts and broadens the mentee's organizational perspective.
Question 6: Which kirkpatrick evaluation level measures whether participants actually apply learning back on the job?
- Level 1 – Reaction
- Level 2 – Learning
- Level 3 – Behavior (Correct answer)
- Level 4 – Results
Correct answer: Level 3 – Behavior
Kirkpatrick's Level 3 (Behavior) assesses transfer of learning by observing changes in on-the-job performance after training.
Question 7: An individual development plan (IDP) is most effective when it is created by:
- HR alone based on performance data
- The employee in partnership with their manager (Correct answer)
- The training department after skills gap analysis
- Senior leadership during succession planning
Correct answer: The employee in partnership with their manager
IDPs co-created by the employee and manager generate higher commitment because both parties share ownership of the development goals.
CHRP Professional Development 2
Which type of learning is characterized by employees acquiring skills through on-the-job experience without formal instruction?