Organizational Effectiveness Flashcards
7 cards from real CHRP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Organizational Effectiveness flashcards as text
Which theory of organizational effectiveness focuses on the organization's ability to acquire scarce and valued resources from the environment?
Answer: Resource-based model
The resource-based model defines effectiveness by how well an organization secures critical inputs like talent, capital, and information.
A leadership development program shows high participant satisfaction scores but no improvement in team performance metrics. This is an example of:
Answer: Kirkpatrick Level 1 success without Level 3 impact
High satisfaction (Level 1) without behavioral change on the job (Level 3) signals a transfer gap between training and application.
Which organizational design principle holds that a structure should match the complexity and uncertainty of its environment?
Answer: Contingency theory
Contingency theory argues there is no single best structure; design choices should fit environmental demands and internal task uncertainty.
An HR professional uses regression analysis to predict employee attrition. This practice is best described as:
Answer: Predictive HR analytics
Predictive analytics uses statistical models to forecast future outcomes such as who is likely to leave the organization.
Which approach to performance management emphasizes ongoing coaching conversations rather than annual reviews?
Answer: Continuous performance management
Continuous performance management replaces infrequent formal reviews with regular check-ins, feedback, and coaching.
An organization struggling with low innovation should focus on which cultural dimension according to the Competing Values Framework?
Answer: Adhocracy culture
Adhocracy culture emphasizes entrepreneurship, creativity, and flexibility, which are the core drivers of organizational innovation.
What is the primary purpose of a SWOT analysis in HR strategic planning?
Answer: To align internal HR capabilities with external environmental opportunities and threats
SWOT analysis surfaces internal strengths and weaknesses alongside external opportunities and threats to inform strategic HR decisions.