Learning and Development Flashcards

Which of the following is an example of informal learning in the workplace?

Answer: Asking a coworker how to use a new software feature

Informal learning occurs outside structured programs, such as peer-to-peer knowledge sharing or self-directed exploration.

When designing an e-learning module, which principle of cognitive load theory should be prioritized?

Answer: Segmenting content into manageable chunks to reduce extraneous load

Cognitive load theory recommends breaking content into smaller segments so learners can process information without being overwhelmed.

What is the primary goal of onboarding programs from an L&D perspective?

Answer: To accelerate new employee productivity and cultural integration

Effective onboarding accelerates time-to-productivity and helps new employees integrate into the organizational culture.

A trainer notices that learner engagement drops after 15 minutes of lecture. Which technique addresses this?

Answer: Incorporating interactive activities every 10-15 minutes

Interactivity at regular intervals maintains attention and reinforces learning by engaging participants actively.

Return on Investment (ROI) in training is calculated by comparing:

Answer: Net training benefits to total training costs, expressed as a percentage

Training ROI = (Net Benefits / Total Costs) × 100, measuring the financial return from training investment.

Which adult learning principle, associated with Malcolm Knowles, emphasizes that adults need to know why they are learning something?

Answer: Andragogy

Knowles' andragogy principles include that adults are self-directed and need to understand the relevance and purpose of what they learn.

A blended learning approach combines which two types of learning delivery?

Answer: Face-to-face instruction and technology-mediated learning

Blended learning integrates traditional in-person instruction with online or technology-mediated learning activities.